We encourage you to use our online booking system to register for classes you would like to attend. We are open for walk ins, but pre registration helps us to know how many participants will be attending.

If you are unable to attend a class you are registered for please make sure to cancel your booking no less than two hours prior to the start of class. Failure to do so will be considered a late cancel and will be subject to a $15 no show fee on unlimited passes, and the loss of one pass on class packs. If you have an unlimited pass, the no show /late cancelation fee must be paid before you can attend a class, or purchase a new pass.

Please arrive 5 minutes prior to class time. We understand that sometimes being late is unavoidable. If you are less than 5 minutes late to class you may still be able to attend if we have desk staff. For any classes without secondary staff, the door will be locked for the safety of participants, instructors, and belongings.

If you have reserved a spot on the wait list, assume that you will be attending the class, as emails may arrive up until class start time. The wait list system is automated and will move the next person into the class on the waitlist, so a waitlist reservation is considered a reservation for the class. If you no longer wish to attend that class, please remove yourself from the waitlist. If you are moved from the waitlist and do not attend, it will be considered a no show and be subject to a no show fee.

There will be a minimum participant for all series, workshops, or special events. Should there not be enough registered participants to run, a full refund will be issued.

Should you need to cancel registration in a series, workshops, or special event we require at least 48 hours notice for a full refund, minus a 20% administration fee. There are no credits or refunds on cancellations with less than 48 hours notice.

If we are hosting a special event or workshop from visiting facilitators, they may be subject to their own policies. Please make sure to review policies when registering.

All appointments must be paid in full when booking. If you need to reschedule an appointment, please give a minimum of 48 hours notice. If you need to cancel an appointment please give 48 hours notice. Rescheduled appointments with notice will receive a credit for the service or treatment selected. Cancelations with 48 hours notice will be subject to a 20% administration fee and receive a credit on account. Cancelations without 48 hours notice will not receive a credit or refund.